Reviews are a necessary process for organizations of any size, stature, or industry. While sometimes reviews can seem pesky, or unnecessary, there are simply too many benefits to conducting regular reviews to ignore them as a valuable tool. However, in that same vein, as a tool – conducting a management review, or any review, should…
With the global pandemic continuing to dictate the way society operates, not a single marketplace, town, or person has been totally unaffected. COVID-19 has drastically changed the world and rapidly brought society into a new normal. A new normal that includes social distancing, wearing masks in public, and a massive shift in the workplace to…
As your production floor busily produces more of your company’s product, you learn that an important customer has called about a defective piece of equipment they just bought from you. How could this have happened? Your processes are monitored and standards are maintained every step of the way. The boss is upset and you need to…