The Competitive Advantage of ISO 26000

Purpose is one of the most important aspects of business in today’s marketplace. Between the increase in awareness of global issues, more information availability, and all of the most recent chaos caused by COVID-19 and the social dissonance, businesses with a purpose have found a little pocket niche that has benefited them greatly. Many times,…


Reasons Businesses Fear ISO Certifications

Irrational fears are fears of things that are unlikely to cause harm. Businesses that fear ISO certifications experience irrational fears on a daily basis. However, from a high-level-perspective, it’s understandable why some would feel this way toward ISO certification.  For those who are new to owning a business, or aren’t well-versed in ISO standards and…


What To Expect From A Compliance Evaluation

Compliance evaluations are an inevitable reality. When they occur however, it’s good to have a sense of what to expect. Grasping the compliance evaluation process and what it means for your organization is vital to passing the evaluation with flying colors. After an evaluation is conducted, if there are no red-flags, and the organization passes;…


Understanding How Virtual Audits Work

With the global pandemic continuing to dictate the way society operates, not a single marketplace, town, or person has been totally unaffected. COVID-19 has drastically changed the world and rapidly brought society into a new normal. A new normal that includes social distancing, wearing masks in public, and a massive shift in the workplace to…


5 Tips for Staying On Top of Employee Training

Organizations have a lot on their plate in 2020. Between maintaining a competitive edge in a super-saturated market place, finding the balance of integrated tech and manual processes, surviving the pandemic, and all of the other priorities that need attention – executives and business owners need to rely on team members within their organization to…


Everything You Need to Know About ISO 10018

Many ISO’s are developed with the organization in mind. Improving efficiency, removing redundancies, developing a culture of continual improvement, etc. These systematic improvements are the focal point of many ISO’s. However, every single one of these ISO’s relies on one vital aspect; the employment of knowledgeable and capable staff. ISO 10018 regards the quality people…


Maintaining ISO Standards During COVID-19

The COVID-19 pandemic is historic for a number of reasons. Being one of the largest pandemics since the flu of 1917-1918, the impacts of COVID-19 are yet to be fully understood. There is a good likelihood that the effects from COVID-19 will be felt for the next 5 years at least, if not the next…


How To Develop An ISO 9001 Implementation Plan

ISO 9001 is by and large the most popular quality management system (QMS) certification obtained by businesses across the globe. With over 1 million organizations certified throughout 170 different countries – implementing ISO 9001 elevates a company’s competitive edge. Bolstering quality management processes and procedures is an essential strategy to staying current and offering customers…


How ISO Standards Are Creating A More Sustainable Future

ISO standards have been developed with a myriad of goals in mind. There are, of course, the many obvious benefits that attaining ISO certifications bring to a company. These benefits include elements like, improved efficiency, a culture of continual improvement, higher levels of employee engagement and satisfaction, and much more. However, ISO standards have also…


How Does Remote Compliance Training Work For Your Employees

In these unprecedented times due to the global pandemic and COVID-19, more companies are approving work-from-home accomodations than ever before. With the science indicating that companies should continue to operate remotely for the foreseeable future and wherever possible – ensuring compliance despite a remote working environment is a growing concern.  Remote compliance training was already…


ISO 9001: Quality Management Principles of Operation


In the era of information, knowledge, and technology consumers have more buying power than they used to. As a result of this shift in the purchase-power dynamic, quality of product and service, as well as the consumer experience has become much more important. So vital, in fact, that many companies are making the consumer experience their number one priority. ISO 9001 and quality management principles, also prioritize quality in product, service, and consumer experience. 


Pursuing ISO 9001 certification yields many benefits to organizations. As with all ISO certifications, ISO 9001 is obtainable by organizations of any size or stature. In other words, companies as small as a single-person, or as large as a conglomerate composed of multiple entities. 

Quality Management Principles

The quality management principles laid out in ISO 9001 address quality management at a high level. In other words, certain aspects of ISO 9001 will only apply to specific types of organizations, while others will be universal. 


Companies that are pursuing certification in ISO 9001 should conduct the specific research related to their field or industry to ensure they’re integrating all of the applicable sections of ISO 9001. No matter how robust your implementation of ISO 9001 is, the categorical results should be nearly identical across organizations and companies no matter their size. 


The core of quality management comes down to the executive level employees, c-suite executives, and leadership of the company. With any large-scale or company-wide initiative, the support and reinforcement from upper management is extremely vital to garnering organization-wide support, and employee buy-in. 


After establishing a culture that is ready to accept quality management principles of ISO 9001, the company will see a whole series of positive results. 

Benefits of ISO 9001

Investing in quality management should already be a priority in your organization. Emphasizing quality management improves many layers of the organization that are vital to improving and growing business. 


With easier access to information, consumers are more readily equipped with the data they need to make informed product decisions when it comes to purchasing. In other words, with the era of the internet, and an oversaturated marketplace that is full of competition, consumers have the ability to choose from any number of companies offering similar products or services. 


In fact, after a single negative experience with a brand, even long-standing consumers will choose to jump-ship and head to the doors of a competitor. 


ISO 9001 enhances the consumer experience overall by dedicating the organization to buying into and developing quality management practices that relate to the products and services that the company offers, as well as the consumer journeys. 

Implement Quality Management Principles with ISO Directory

Quality management is arguably one of the most vital elements within an organization’s structure. Pursuing certification in ISO 9001 shows partners and consumers alike a dedication to quality in both product, service, and consumer experience. For more information, or help implementing quality management standards, visit ISO Directory today and get in touch with an ISO expert ready to tackle all of your ISO needs.