iso 9001

ISO 9001 Satisfaction

“The customer is king.” An age-old adage that business professionals learn the minute they have their first sales lesson. Whether that’s in the warmth of a cozy university classroom, or on the battlegrounds of the bullpen getting your feet wet in sales for the first time. Either way, the theory remains: the customer is the…

The Key to Process Changes

In an ecosystem everything is interdependent. If any one variable changes; the entire system is affected. Think of businesses as little independent ecosystems. However, instead of microorganisms and a food-chain, it is composed of operational systems and processes. Making process changes can completely alter the structure and workflow of your organization. Therefore, when undertaking a…

Data Destruction

Data Destruction Strategy

Data is one of the most powerful and valuable commodities to currently exist. From our personal identification information, to our bank account numbers and routing numbers, our cyber-footprint and identity are nearly priceless. Hence, why incorporating a data destruction strategy into your business is so crucial to having a secure and trustworthy business.  The act…

Implementing Documentation

Implementing Documentation

Some of the processes and procedures that businesses require for brevity’s sake can tend to be a little bit tedious. However, their value is undeniable and completely necessary. Ensuring the proper documentation through every level of the organization is one of those tasks. While enhancing the documentation process may not be the most exciting aspect…